Nondiscrimination

Upson Regional Medical Center and its affiliated entities and subsidiaries complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Upson Regional Medical Center and its affiliated entities and subsidiaries does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Upson Regional Medical Center and its affiliated entities and subsidiaries:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the Upson Health Chief Compliance Officer.

If you believe that Upson Regional Medical Center and its affiliated entities and subsidiaries has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Chief Compliance Officer
Upson Regional Medical Center
801 W. Gordon St.
Thomaston, Georgia 30286

(706) 647-8111
info@urmc.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Upson Health representative is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
800-368-1019
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.